Quality Control
The airline industry is one of the most tightly
controlled industries in the world today. Every aspect from maintenance to
security is regulated by corporate, government and international bodies.
As the premier provider of ground-handling services at
Nadi
International
Airport
, we understand the importance of compliance and delivering
services that out clients demand to the quality that they require.
We currently work for Air Pacific,
Air New Zealand, Qantas, Air
Caledonie, Pacific Blue, Air
Vanuatu
, United Airlines, and cargo airlines,
UPS, FEDEX and Polar Air.
Each of these airlines audits us annually to ensure that we comply with
their company standards.
We are also audited by the national civil aviation authority of every
airline flying into
Fiji
. These currently include the Civil Aviation Authority of
the Fiji Islands (CAAFI), Federal Aviation Administration (FAA), Civil Aviation
Safety Authority of Australia (
CASA
Australia), Civil Aviation Authority of New Zealand (
CAA
NZ) and the Civil Aviation Authority of Korea (
CAA
Korea).
CAAFI is a member of the International Civil Aviation Organisation. There
are 179 members of the ICAO and every
Member
State
must conform to its recommended standards.
One of ICAO’s main activities is establishing international standards and
recommending practices and procedures in the technical fields of aviation.
As aviation technology continues to develop rapidly, the Standards are kept
under constant review and amended as necessary.
We at
ATS
comply with all current civil aviation regulations. We are also working towards
full compliance with the new National Civil Aviation
Security
Programme of the
Fiji
Islands
in accordance with the ICAO Annex 17 standards which should be in
place towards the end of the year.
ATS
is also a member of the IATA Ground Handling Council. The council is
introducing new procedures which requires us to be IATA certified by June 2007.
We also comply with
Fiji
’s Occupational Health and Safety requirements regulated
by the Ministry of Health.
Apart from this, all catering is subjected to HACCP standards (Hazard
Analysis Critical Control Points) which ensures that all food from our kitchens
reaches passenger in perfect condition at 30,000 ft.
We are also a major 145 maintenance repair station in the
South Pacific–
capable of performing line maintenance and aircraft transit services in the
region. This means we are authorised to carry out all “On Wing Maintenance” on
our client’s aircrafts.
We at ATS work harder at meeting the various standards and regulations
issued to us to ensure that quality service is provided to every one of our
customers. We go out of our way by setting Key Performance Indicators and
monitoring them daily and reviewed periodically on a department level and
corporate level.
We are working currently towards achieving a third party quality
accreditation, ISO 9001:2000 in the very near future.